Since 1986, FCP Euro has become the leading online catalog store for OEM and Genuine replacement parts for European cars. Check out our website www.fcpeuro.com.
Because of unprecedented growth, we’re expanding our company with new products and we’re growing fast! With the right people, we’re convinced the next few years will be an exciting growth phase. To meet this challenge, we’re looking for a eCommerce Marketing Analyst.
What's the culture and personality at FCP Euro?
At FCP Euro, we’re not just the usual corporate jargon. We're big on hiring for chemistry, fit, CULTURE, and compatibility and then teaching the appropriate skills for each position. The FCP Euro culture is huge!
Right now we’re in one of the most exciting growth phases in our history. You’re going to feel that urgency, fast pace, and energy if you become part of the FCP family. Everyone has an opportunity to grow with us, especially people who show entrepreneurial spirit, ambition, and smarts.
The Retail Manager at FCP Euro is responsible for
Developing, Managing & Growing FCP Euro retail presence
Creating a walk-in environment for all retail and foot traffic that’s consistent with the FCP Euro brand imaging
Managing all walk in retail sales including the online ordering “pick up in store” process, fulfillment process, coordinating with distribution center and purchasing for fulfilling orders, communicating with customers
Developing plans for retail center expansion (hours and locations)
Developing annual budgets and financial forecasts for retail sales
Responsible for growing sales, customer acquisition and local garage business
Helps make the FCP Euro Pickup Center the go to for European car owner at any stage of their ownership
Developing, Managing and Growing FCP Euro’s local brand presence
Represents FCP Euro’s brand properly and enthusiastically internally and externally
Helps design retail center and pick up area with visual effects in conjunction with our brand standards
Coordinates visits with external stakeholders to our facility with proper representation of the FCP Euro brand
Reaches out to local community on behalf of FCP Euro for community events, charity work, sponsorships, etc.
Develops, Manages and Builds Sustainable Retail Staff and Processes
Builds a team that sustains a 7 day work schedule while ensuring consistency of customer experience
Develops and executes plans for 200+ pickup locations in current footprint
Motivates, Reviews and Develops retail center staff to be the industry's best
Maintains all Retail LP Controls and Inventory Accuracy
Works with inventory coordinator to ensure all retail inventory is processed properly and inventory health score is over 99%
Responsible for cash handling process and reconciliation
Enures all pickup orders are picked and staged within 1 hour of all inventory being assigned
Retail & Pickup Manager Reports to Customer Experience Director
Salary - $60k - $75k based on experience
We look forward to hearing from you!