Since 1986, FCP Euro has become the leading online catalog store for OEM and Genuine replacement parts for European cars. Check out our website www.fcpeuro.com.
Because of unprecedented growth, we’re expanding our company with new products and we’re growing fast! With the right people, we’re convinced the next few years will be an exciting growth phase. To meet this challenge, we’re looking for a eCommerce Marketing Analyst.
What's the culture and personality at FCP Euro?
At FCP Euro, we’re not just the usual corporate jargon. We're big on hiring for chemistry, fit, CULTURE, and compatibility and then teaching the appropriate skills for each position. The FCP Euro culture is huge!
Right now we’re in one of the most exciting growth phases in our history. You’re going to feel that urgency, fast pace, and energy if you become part of the FCP family. Everyone has an opportunity to grow with us, especially people who show entrepreneurial spirit, ambition, and smarts.
Loss Prevention Manager
The Loss Prevention Manager at FCP Euro is responsible for
Reporting and Tracking KPI’s for FCP Euro Customer Experience LP Functions
Red and Zero Orders
Damaged and Lost Packages
Monitoring and internal controls of customer credits
Improves FCP Euro’s Internal LP Processes to Scale Well Past $100MM
Coordinates with Service, Fulfillment, DC and Catalog to present error order data and present solutions
Reduces FCP Euro’s exposure to error orders to less than 0.25% (cogs) of sales
Implements internal FCP Euro small package insurance process (self insuring)
Creates robust reporting dashboard for all LP processes and functions
Ensures LP is Represented Accurately on Financial Statements
Coordinates with finance team on reporting rhythm of LP Functions
Submits all open LP AR accounts to finance team monthly
Submits all chargeback data to Finance Team monthly
Provides management commentary to LT & ET of LP functions monthly
Develops a 12 month forward looking plan to mitigate LP risk to FCP Euro’s Financial Statements
Recruits and Develops LP Team to Scale to $150MM+
Creates and fills job descriptions for key LP functions
Identifies and measures team performance through strategic KPI’s
Makes Technological advances to scale LP department without adding unnecessary headcount
The Loss Prevention Manager reports to the Customer Experience Director
Salary Range: $50k to $75k depending on experience
We look forward to hearing from you!