Since 1986, FCP Euro has become the leading online catalog store for OEM and Genuine replacement parts for European cars. Check out our website www.fcpeuro.com.

Because of unprecedented growth, we’re expanding our company with new products and we’re growing fast!  With the right people, we’re convinced the next few years will be an exciting growth phase. To meet this challenge, we’re looking for a eCommerce Marketing Analyst.

What's the culture and personality at FCP Euro?

At FCP Euro, we’re not just the usual corporate jargon. We're big on hiring for chemistry, fit, CULTURE, and compatibility and then teaching the appropriate skills for each position. The FCP Euro culture is huge!

Right now we’re in one of the most exciting growth phases in our history. You’re going to feel that urgency, fast pace, and energy if you become part of the FCP family. Everyone has an opportunity to grow with us, especially people who show entrepreneurial spirit, ambition, and smarts.

Loss Prevention Manager


The Loss Prevention Manager at FCP Euro is responsible for

Reporting and Tracking KPI’s for FCP Euro Customer Experience LP Functions

  • Error Orders

  • Red and Zero Orders

  • Gesture Compensation

  • Fraudulent Chargebacks

  • Damaged and Lost Packages

  • Monitoring and internal controls of customer credits

Improves FCP Euro’s Internal LP Processes to Scale Well Past $100MM

  • Coordinates with Service, Fulfillment, DC and Catalog to present error order data and present solutions

  • Reduces FCP Euro’s exposure to error orders to less than 0.25% (cogs) of sales

  • Implements internal FCP Euro small package insurance process (self insuring)

  • Creates robust reporting dashboard for all LP processes and functions

Ensures LP is Represented Accurately on Financial Statements

  • Coordinates with finance team on reporting rhythm of LP Functions

  • Submits all open LP AR accounts to finance team monthly

  • Submits all chargeback data to Finance Team monthly

  • Provides management commentary to LT & ET of LP functions monthly

  • Develops a 12 month forward looking plan to mitigate LP risk to FCP Euro’s Financial Statements

Recruits and Develops LP Team to Scale to $150MM+

  • Creates and fills job descriptions for key LP functions

  • Identifies and measures team performance through strategic KPI’s

  • Makes Technological advances to scale LP department without adding unnecessary headcount

The Loss Prevention Manager reports to the Customer Experience Director

Compensation

Salary Range: $50k to $75k depending on experience

We look forward to hearing from you!